ACORD 2 Instructions

Section Name Field Name Field and/or Section Description
TITLE ACORD 2 (2008/01) Automobile Loss Notice Use the ACORD Automobile Loss Notice (ACORD 2) for the reporting of both commercial and personal lines automobile losses.
IDENTIFICATION SECTION Date Enter the Month/day/year on which the form is completed. (MM/DD/YYYY)
IDENTIFICATION SECTION Agency Enter the Agency's name and address.
IDENTIFICATION SECTION Contact Name Enter the name individual at the agency that is the primary contact.
IDENTIFICATION SECTION Phone (A/C, No, Ext) Enter the Agency's telephone number.
IDENTIFICATION SECTION FAX Enter the Agency's fax number.
IDENTIFICATION SECTION E-Mail Address Enter the Agency's e-mail address.
IDENTIFICATION SECTION Code Enter the Identification code assigned to your agency or brokerage firm by the insurance company receiving this form.
IDENTIFICATION SECTION Subcode Enter the appropriate code, if your agency uses a sub-code identification system with the company.
IDENTIFICATION SECTION Agency Customer ID Enter the customer’s identification number assigned by the agency.
IDENTIFICATION SECTION Insured Location Code Enter the code the policyholder defines that is used to allocate loss experience to cost centers. For example, if a grocery store chain is insured and the entire chain was under one policy, the grocery store chain might choose to allocate the losses for each store. To do this they would provide a store number or store code (something the insured defines) when they report a claim. The insured would include that store number in the "Insured Location Code" field so that the carrier can record the code in their claim system and then the right store is assessed the loss experience.
IDENTIFICATION SECTION Date & Time of Loss Enter the date and approximate time that the loss occurred.
IDENTIFICATION SECTION AM or PM Check the appropriate A.M. or P.M. box should be checked (e.g., 01/11/1994 - 12:15 A.M.).
IDENTIFICATION SECTION Carrier Enter the company name for commercial or personal property, homeowner, dwelling fire, inland marine and similar type policies.and policy number for the types of policies written. Use the actual name of the company within the group to which you are sending the loss notice. Do not use group names.
IDENTIFICATION SECTION NAIC Code Enter the NAIC code of the insurance company that issued the policy.
IDENTIFICATION SECTION Policy Number Enter the policy number exactly as it appears on the policy, including prefix and suffix symbols.
IDENTIFICATION SECTION Policy Type Enter the type of policy issued to the insured. e. g., personal auto, truckers, garage liability.
INSURED Name of Insured Enter the full name of the insured (First, Middle, Last name) as found on the declarations page of the policy.
INSURED Date of Birth Enter the date of birth for the insured.
INSURED Soc. Sec. # Enter the social security number for the insured.
INSURED Marital Status Enter the insured's marital status.
INSURED Primary Phone Enter primary telephone number including area code.
INSURED Home Check if Primary Phone is Home
INSURED Bus Check if Primary Phone is Business
INSURED Cell Check if Primary Phone is Cell
INSURED Secondary Phone Enter secondary telephone number including area code.
INSURED Home Check if Secondary Phone is Home
INSURED Bus Check if Secondary Phone is Business
INSURED Cell Check if Secondary Phone is Cell
INSURED Insured's Mailing Address Enter the mailing address of the insured as found on the declarations page of the policy.
INSURED Primary E-Mail Address Enter the primary e-mail address of the insured.
INSURED Secondary E-Mail Address Enter the secondary e-mail address of the insured.
CONTACT Contact Insured Check this box, if the individual to contact for information is the same as the named insured, and leave blank the areas for contact name, address and phone numbers.
CONTACT Name of Contact Enter the full name (First, Middle, Last) of the individual to be contacted as a representative of the insured on all subsequent business relating to this incident. No entry is needed if the 'Contact Insured' option is checked.
CONTACT Primary Phone Enter primary telephone number including area code.
CONTACT Home Check if Primary Phone is Home
CONTACT Bus Check if Primary Phone is Business
CONTACT Cell Check if Primary Phone is Cell
CONTACT Secondary Phone Enter secondary telephone number including area code.
CONTACT Home Check if Secondary Phone is Home
CONTACT Bus Check if Secondary Phone is Business
CONTACT Cell Check if Secondary Phone is Cell
CONTACT When to Contact Describe the best time of the day to contact this individual (e.g., evenings, days, noon to 3:00 P.M.).
CONTACT Contact's Mailing Address Enter the mailing address of the contact as found on the declarations page of the policy.
CONTACT Primary E-Mail Address Enter the primary e-mail address of the contact.
CONTACT Secondary E-Mail Address Enter the secondary e-mail address of the contact.
LOSS Location of Loss Street Enter the physical street location of the loss. If the insured has multiple locations on the policy, include the policy location number and building number (e.g., insured’s home or Loc 3, Bld 2; 151 Main St).
LOSS Location of Loss City, State, Zip Enter the city, state and zip code for the physical location of the loss.
LOSS Location of Loss Country Enter the country for the physical location of the loss.
LOSS Police or Fire Department Contacted Enter the name of the municipal or county police or fire department to which the loss was reported, including the precinct or station number if available.
LOSS Report Number Enter the report number, if a report was issued.
LOSS Description of Accident Descibe how the accident occurred.
INSURED VEHICLE Veh. No. Enter the vehicle number assigned to the vehicle as it appears on the policy declarations page.
INSURED VEHICLE Year Enter the model year of the vehicle.
INSURED VEHICLE Make Enter the vehicle’s manufacturer (e.g., Buick).
INSURED VEHICLE Model Enter the manufacturer’s model name (e.g., Regal).
INSURED VEHICLE Body Type Enter the vehicle’s body type (e.g., two-door sedan).
INSURED VEHICLE V.I.N. Enter the full Vehicle Identification Number.
INSURED VEHICLE Plate No. Enter the license plate number.
INSURED VEHICLE State Enter the state of issuance for the license plate.
INSURED VEHICLE Owner is insured Check if the owner of the vehicle is the insured.
INSURED VEHICLE Owner’s Name & Address Enter the name and address of the owner of the vehicle, if not the insured.
INSURED VEHICLE Primary Phone Enter primary telephone number including area code.
INSURED VEHICLE Home Check if Primary Phone is Home
INSURED VEHICLE Bus Check if Primary Phone is Business
INSURED VEHICLE Cell Check if Primary Phone is Cell
INSURED VEHICLE Secondary Phone Enter primary telephone number including area code.
INSURED VEHICLE Home Check if Secondary Phone is Home
INSURED VEHICLE Bus Check if Secondary Phone is Business
INSURED VEHICLE Cell Check if Secondary Phone is Cell
INSURED VEHICLE Primary E-Mail Address Enter the primary e-mail address of the insured.
INSURED VEHICLE Secondary E-Mail Address Enter the secondary e-mail address of the insured.
INSURED VEHICLE Driver is owner Check if the driver is the owner. Otherwise, provide the driver’s name and address.
INSURED VEHICLE Driver’s Name & Address Enter the driver’s name and address, if not the insured.
INSURED VEHICLE Primary Phone Enter primary telephone number including area code.
INSURED VEHICLE Home Check if Primary Phone is Home
INSURED VEHICLE Bus Check if Primary Phone is Business
INSURED VEHICLE Cell Check if Primary Phone is Cell
INSURED VEHICLE Secondary Phone Enter primary telephone number including area code.
INSURED VEHICLE Home Check if Secondary Phone is Home
INSURED VEHICLE Bus Check if Secondary Phone is Business
INSURED VEHICLE Cell Check if Secondary Phone is Cell
INSURED VEHICLE Primary E-Mail Address Enter the primary e-mail address of the insured.
INSURED VEHICLE Secondary E-Mail Address Enter the secondary e-mail address of the insured.
INSURED VEHICLE Relation to Insured Enter the relationship between the driver and the insured (e.g., Insured, wife, child).
INSURED VEHICLE Date of Birth Enter the driver’s birth date.
INSURED VEHICLE Driver’s License Number Enter the driver’s license number.
INSURED VEHICLE State Enter the state of issuance of the driver’s license.
INSURED VEHICLE Purpose of Use Enter a short description of the purpose of the trip during which the accident occurred (e.g., trip to store or commuting to work).
INSURED VEHICLE Used With Permission? Enter Y for a “Yes” and N for “No” to indicate if the vehicle was used with permission.
INSURED VEHICLE Describe Damage Describe any damage to the insured’s vehicle (e.g., right front fender crushed).
INSURED VEHICLE Estimate Amount Enter an estimate for the cost of repairing the vehicle.
INSURED VEHICLE Where Can Vehicle Be Seen? Describe where the adjuster can inspect the vehicle. If other than at the insured’s address, include the address.
INSURED VEHICLE When Can Vehicle Be Seen? Describe the time period the vehicle is available for inspection.
INSURED VEHICLE Other Insurance On Vehicle -Carrier Enter the company name on any other applicable insurance. Enter "N/A" if none.
INSURED VEHICLE Other Insurance On Vehicle -Policy Number Enter the policy number on any other applicable insurance. Enter "N/A" if none.
IDENTIFICATION SECTION Agency Customer ID Customer’s identification number assigned by the agency.
PROPERTY DAMAGED Non-Vehicle ? Check this box to indicate the damaged property is a not a vehicle.
PROPERTY DAMAGED Veh # Enter the vehicle number assigned to the vehicle as it appears on the policy declarations page.
PROPERTY DAMAGED Year Enter the year of the damaged vehicle.
PROPERTY DAMAGED Make Enter the make of the damaged vehicle (e.g, Ford).
PROPERTY DAMAGED Model Enter the model of the damaged vehicle (e.g., Taurus).
PROPERTY DAMAGED Body Type Enter the vehicle’s body type (e.g., two-door sedan).
PROPERTY DAMAGED V.I.N. Enter the full Vehicle Identification Number.
PROPERTY DAMAGED Plate Number Enter the plate number of the damaged vehicle, including the state (e.g., NY 334 XJ).
PROPERTY DAMAGED State State of issuance for the license plate.
PROPERTY DAMAGED Describe Property (Other Than Vehicle) Describe the other type of property damaged, such as home or fence.
PROPERTY DAMAGED Other Veh./Prop. Ins? Enter Y for a “Yes” and N for “No” to indicate if the damaged property (or vehicle) is insured or not.
PROPERTY DAMAGED Carrier or Agency Name Enter the name of the insurance company or agency covering this property (or vehicle).
PROPERTY DAMAGED NAIC Code Enter the NAIC code of the insurance company that issued the policy.
PROPERTY DAMAGED Policy # Enter the policy number for this property (or vehicle).
PROPERTY DAMAGED Owner’s Name & Address Enter the name and address of the owner of the property (or vehicle).
PROPERTY DAMAGED Primary Phone Enter primary telephone number including area code.
PROPERTY DAMAGED Home Check if Primary Phone is Home
PROPERTY DAMAGED Bus Check if Primary Phone is Business
PROPERTY DAMAGED Cell Check if Primary Phone is Cell
PROPERTY DAMAGED Secondary Phone Enter primary telephone number including area code.
PROPERTY DAMAGED Home Check if Secondary Phone is Home
PROPERTY DAMAGED Bus Check if Secondary Phone is Business
PROPERTY DAMAGED Cell Check if Secondary Phone is Cell
PROPERTY DAMAGED Primary E-Mail Address Enter the primary e-mail address of the insured.
PROPERTY DAMAGED Secondary E-Mail Address Enter the secondary e-mail address of the insured.
PROPERTY DAMAGED Driver address same as owner Check the box if the drivers address is the same as the owner’s name and address.
PROPERTY DAMAGED Driver’s Name & Address Enter the name and address of the driver of the other vehicle, if the property damaged is another vehicle.
PROPERTY DAMAGED Primary Phone Enter primary telephone number including area code.
PROPERTY DAMAGED Home Check if Primary Phone is Home
PROPERTY DAMAGED Bus Check if Primary Phone is Business
PROPERTY DAMAGED Cell Check if Primary Phone is Cell
PROPERTY DAMAGED Secondary Phone Enter primary telephone number including area code.
PROPERTY DAMAGED Home Check if Secondary Phone is Home
PROPERTY DAMAGED Bus Check if Secondary Phone is Business
PROPERTY DAMAGED Cell Check if Secondary Phone is Cell
PROPERTY DAMAGED Primary E-Mail Address Enter the primary e-mail address of the insured.
PROPERTY DAMAGED Secondary E-Mail Address Enter the secondary e-mail address of the insured.
PROPERTY DAMAGED Describe Damage Describe the extent of the property damaged (e.g., porch pillar broken, right front fender crushed).
PROPERTY DAMAGED Estimate Amount Enter an estimate of the cost of repair.
PROPERTY DAMAGED Where Can Damage Be Seen? Descibe where the damaged property is located, including address, so that an adjuster can inspect it.
INJURED Name & Address Enter the name(s) and address(es) of any people injured in the accident.
INJURED Phone Enter the home telephone number, including area code of any injured party.
INJURED PED Check if the injured party was a pedestrian by an "X" in this box.
INJURED Ins. Veh. Check if the injured party was in the insured’s vehicle by an "X" in this box.
INJURED Other Veh. Check if the injured party was in a vehicle other than the insured’s by an "X" in this box.
INJURED Age Enter the age of the injured party.
INJURED Extent of Injury Describe the injury to the injured party (e.g., broken left leg).
WITNESSES OR PASSENGERS Name & Address Enter the name(s) and address(es) of any witnesses or uninjured passengers.
WITNESSES OR PASSENGERS Phone Enter the home telephone number, including area code, of any witness or passenger.
WITNESSES OR PASSENGERS Ins. Veh. Check if the witness or passenger was in the insured’s vehicle by an "X' in this box.
WITNESSES OR PASSENGERS Other Veh. Check if the witness or passenger was in a vehicle other than the insured’s by an "X" in this box.
WITNESSES OR PASSENGERS Other Describe any other witnesses. If they were not in the insured’s vehicle or other involved vehicle, include the location from which they witnessed the incident.
WITNESSES OR PASSENGERS Reported By Enter the name of the individual that reported the loss.
WITNESSES OR PASSENGERS Reported To Enter the name of the individual that the loss was reported too.
WITNESSES OR PASSENGERS Remarks Describe any other additional information that will assist in properly reporting and settling this claim. Include the adjuster’s name if known.
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